The journey to becoming an extraordinary (and influential) leader isn't easy - it requires hard work, dedication, and a thirst for growth. Your evolution is dependent on your mindset, the desire to learn and improve, and the courage to make mistakes. It all begins with YOU and whether you're conscious of it or not, you… Continue reading Passing It Forward: Five Books That Helped My Evolution
Part two of the blog addresses the 5W's of treatment case presentation. I find this very helpful when I need to gather myself before a presentation. It keeps me focused on the key points of the presentation process and serves as a guide of what I need to cover when speaking to the patient! WHAT.… Continue reading The 5W's of Treatment Case Presentation (Part 2)
I think back to the day when I first started presenting treatment plans to patients and cringe at the memory of me fumbling over my words as I tried to explain what the patient needed and how much it would cost. I was about 20 years old, still in college, and had zero experience with… Continue reading Mastering the Art of Treatment Case Presentation (Part 1)
When we leave our homes and step out into the world, our appearance and how we carry ourselves determines how we will be received by those around us. Let’s face it, we all invest a lot of time and money honing our image so we can either fit in or stand out. We all want… Continue reading Mastering the Front Desk Etiquette for a Lasting Impression
The other day, one of my girls approached me to talk about her upcoming doctor’s appointment that she’s been dreading and postponing for months (she’s had bad stomach problems that were beginning to affect her work). She led with how she just wants to get it over with and before I knew it, I was… Continue reading Establishing Boundaries in the Work Place: How Close is too Close?