Five Guiding Principles of Great Leadership

Over the 14 years that I’ve worked as an office manager, I have had many different type of experiences and accounts that have presented me with valuable insights about what it takes to run a successful practice. And by successful, I do not mean increased practice revenue (although, in my case, it’s been proven that there's been a positive correlation… Continue reading Five Guiding Principles of Great Leadership

The 5 Major Do's & Dont's of Dental Insurance

Majority of the patients these days rely on their dental insurance to help offset the cost of treatment. Therefore, practices who accept or are in-network with dental insurances need to be equipped with the right tools and knowledge when navigating the world of dental insurance plans. Which is why it's imperative that your office implements… Continue reading The 5 Major Do's & Dont's of Dental Insurance

Optimize Team Collaboration and Productivity by Fostering Emotional Safety at Work

Riding the train to work this morning, the man sitting next to me on the train decided he’d use the pole as his personal foot recliner while leisurely chatting up a storm with his buddy. Intrigued by his brazen behavior, I decided to put my book away and looked around to see if anyone else… Continue reading Optimize Team Collaboration and Productivity by Fostering Emotional Safety at Work

Evolve the Leader within by Embracing the "Infinite Mindset"

There exists an inherent domino effect of influence within any organization and/or practice, that which stems from the manager who may wield their influence in such a way that can either help a business grow or lead to its demise. Thus, leadership is an essential component of a thriving business and a great leader will… Continue reading Evolve the Leader within by Embracing the "Infinite Mindset"