3 Ways to Deal with Difficult People

Anyone that has ever worked with a group of people or has held a leadership position, will have had experienced a difficult person at one point or another. Difficult people come in all shapes and sizes; it can be a coworker, a manager or boss, client, or a patient (if you're in the dental or healthcare industry). In… Continue reading 3 Ways to Deal with Difficult People

The 5W’s of Treatment Case Presentation (Part 2)

Part two of the blog addresses the 5W's of treatment case presentation. I find this very helpful when I need to gather myself before a presentation. It keeps me focused on the key points of the presentation process and serves as a guide of what I need to cover when speaking to the patient! WHAT.… Continue reading The 5W’s of Treatment Case Presentation (Part 2)